counselling-supervisor.ai

Terms of Service

Last updated: November 20, 2024

Agreement to Terms

By accessing or using counselling-supervisor.ai ("the Service"), you agree to these Terms of Service ("Terms"). If you disagree, please do not use the Service.

Service Description

counselling-supervisor.ai provides AI-assisted supervision services for counselling & psychotherapy professionals. The Service is not a replacement for human supervision where required by licensing bodies.

User Responsibilities

You agree to:

  • Provide accurate registration information
  • Maintain confidentiality of login credentials
  • Use the Service in compliance with applicable laws and ethical guidelines
  • Not share access with unauthorized users
  • Not attempt to reverse engineer or compromise the Service
  • Maintain appropriate professional insurance

Subscription and Payments

  • Fees are charged according to current pricing plans
  • Subscriptions auto-renew unless cancelled
  • We may modify pricing with 30 days notice

Professional Conduct

Users must:

  • Maintain appropriate professional boundaries
  • Follow relevant ethical codes
  • Protect client confidentiality by:
    • Using secure devices and networks
    • Not discussing cases in public spaces
    • Anonymizing client information
    • Logging out after sessions
    • Not sharing access credentials
    • Reporting any data breaches immediately
  • Not use the Service for emergency situations
  • Report technical issues affecting clinical work
  • Not engage in unreasonable usage patterns or spam
  • Not use automated tools or scripts to access the Service
  • Not attempt to overwhelm or degrade system resources
  • Maintain reasonable intervals between requests
  • Not create multiple accounts to circumvent usage limits

Data and Privacy

  • Data handling is detailed in our Privacy Policy
  • Session data is encrypted as specified in our Privacy Policy
  • Users retain ownership of their content
  • We maintain data security measures but cannot guarantee absolute security

Intellectual Property

  • The Service, including AI models and software, remains our property
  • Users retain rights to their original content
  • We may use anonymized data for service improvement

Disclaimer of Warranties

The Service is provided "as is" without warranties of:

  • Fitness for purpose
  • Uninterrupted service
  • Accuracy of AI responses
  • Compatibility with all systems

Limitation of Liability

Our liability is limited to:

  • The amount paid for service in the past 12 months
  • Direct damages only
  • Excludes consequential losses
  • Subject to applicable law

Indemnification

You agree to indemnify us against claims arising from:

  • Your use of the Service
  • Violation of these Terms
  • Professional misconduct
  • Breach of laws or regulations

Termination

We may suspend or terminate service for:

  • Terms violation
  • Non-payment
  • Misuse
  • Legal requirements
  • Extended inactivity

Changes to Terms

  • We may modify these Terms with notice
  • Continued use constitutes acceptance
  • Material changes require explicit consent

Governing Law

These Terms are governed by UK law, without regard to conflicts of law principles.

Contact

For questions about these Terms, contact: info@counselling-supervisor.ai